Return & Exchange Policy:
If you received defective merchandise or an incorrect order and would like to exchange it, please contact firstname.lastname@example.org. We will be happy to assist you with any inconveniences. Please note, that due to sanitation and health regulations, Self Expression cannot accept returns on any opened seal products or used tools.
Please inspect all packages immediately upon receipt. If you believe that the item received is defective or damaged please submit your request within 24 hrs of the time of delivery either by email or by phone 863-733-5336 Mon-Sat 10AM- 4PM EST. Return/exchange requests submitted after 24 hrs of receipt are not guaranteed. Self Expression reserves the right to either replace the item or offer an in-store credit towards other products. All returned packages received without prior authorization will be refused and shipped back to sender.
Self Expression requires an exchange request to be submitted within 3 business days after receipt. All orders become final sale after 3 days of receipt. Exchange can be made only on items that were not previously used, remain sealed and in the original packaging. No exchanges will be accepted without prior authorization. Exchange credit will be issued after merchandise is received and inspected at Self Expression warehouse. Return and replacement shipping fees apply.
Any order can be cancelled without penalty until it has been shipped. Once shipped or in transit orders cannot be cancelled or revised.
Discontinued Products and Promotions:
No credits, refunds or exchanges allowed.